Free Delivery on Selected Orders Easy Returns Shop with KNShop
Frequently Asked Questions
Everything you need to know about shopping with KNShop.
Browse the shop, add products to your cart, then go to checkout. Fill in your delivery details, choose a payment method and place your order. That's it!
We accept Cash on Delivery, Bank Transfer and Digital Wallet payments (eSewa / Khalti). The payment options appear during checkout.
Yes! Cash on Delivery is available across Nepal. Simply select it as your payment method and pay when your order arrives.
Within Kathmandu Valley, orders typically arrive in 1–3 working days. Outside the valley, delivery usually takes 3–7 working days depending on your location.
Yes. If a product arrives damaged, defective or different from what you ordered, you can request a return or exchange within 7 days of delivery.
Check the Orders page in your account to see the status of your orders. You can also contact our support team with your order number for updates.
We offer free delivery on selected orders and on all orders above Rs. 2,000. A small delivery fee applies to other orders.
You can reach us via the Contact page, email us at support@knshop.com.np, or call us on +977 98-XXXX-XXXX during business hours (Sun–Fri, 9 AM – 6 PM).